Scanning Code Of Practice (SCOP)

Had a question in the a comments asking about SCOP – Scanning Code Of Practice. Thought it might be helpful to make a post on it.

If an item scans in higher then the advertised price the customer is entitled to receive the item free (up to $10). The price must be corrected to the advertised price before the $10 discount. This only applies to 1 item if you are buying more then one of the same item, the rest are just price adjusted to the correct price.

Scanner Price Accuracy Voluntary Code Website

If the scanned price of a non-price ticketed item is higher than the shelf price or any other displayed price, the customer is entitled to receive the item free, up to a $10 maximum. When the item has a price tagged, the lowest price applies. When identical items are incorrectly priced, the second one will be sold at the correct price.

IMPORTANT: Stores do not have to participate in the Scanning Code of Practice – it is optional. But a lot of the bigger chain stores do (except Zellers).

Also, many stores won’t mention SCOP even if you catch a price error – you usually have to bring it to their attention and ask for you free item/$10 discount.

Here is some more information, including a list of the participating stores.

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